Executive Director - BC Hospice Palliative Care Association
Summary
The British Columbia Hospice Palliative Care Association (BCHPCA) is an umbrella association whose
mission is to provide a leadership role for its member associations and individuals to ensure quality of
care for British Columbians faced with a life-threatening illness, death and bereavement.
The Executive Director is responsible for the successful leadership, management, and financial growth of
the association according to the strategic direction set by the Board of Directors.
The Primary duties and responsibilities are:
A. Leadership
The Executive Director will
Participate with the Board of Directors in developing a vision and strategic plan to guide the
association
Identify, assess, and inform the Board of Directors of internal and external issues that affect the
association
Act as a professional advisor to the Board of Director on all aspects of the association's activities
Foster effective team work between the Board and the Executive Director and between the
Executive Director and staff and office volunteers
In addition to the Chair of the Board, act as a spokesperson for the association
Conduct official correspondence on behalf of the Board as appropriate and jointly with the Board
when appropriate
Represent the association at community activities to promote awareness, raise funds, and
enhance the association's community profile.
B. Operational planning and management
The Executive Director will
Develop an operational plan which incorporates goals and objectives that work towards the
strategic direction of the association
Ensure that the operation of the association meets the expectations of its membership, the Board,
Funders, and the general public
Oversee the efficient and effective day-to-day operation of the association
Draft policies for the approval of the Board and prepare procedures to implement the
associational policies; review existing policies on an annual basis and recommend changes to the
Board as appropriate
Ensure that personnel, member, and donor files are securely stored and privacy/confidentiality is
maintained
Provide support to the Board by preparing meeting agenda and supporting materials
C. Program planning and management
The Executive Director will
Oversee the planning, implementation and evaluation of the association's programs and services
Ensure that the programs and services offered by the association contribute to the association's
mission and reflect the priorities of the membership and the Board
Monitor the day-to-day services of the association to maintain or improve quality
Oversee the planning, implementation, execution and evaluation of special projects
D. Human resources planning and management
The Executive Director will
Determine staffing and any office volunteer requirements for associational management and
service delivery
Oversee the implementation of the human resources policies, procedures and practices including
the development of job descriptions
Establish a positive, healthy and safe work environment in accordance with all appropriate
legislation and regulations
Recruit, interview and select staff and office volunteers that have the right technical and personal
abilities to help further the association's mission
Ensure that all staff and volunteers receive orientation to the association and that appropriate
training is provided
Implement a performance management process for all staff as appropriate, which includes
monitoring performance on an on-going basis and conducting an annual performance review
Coach and mentor staff and office volunteers as appropriate to improve performance
Discipline staff and office volunteers when necessary using appropriate techniques; release staff
and office volunteers when necessary using appropriate and legally defensible procedures.
E. Financial planning and management
The Executive Director will
Prepare budgets for board approval
Ensure adequate funding for the operation of the association
Approve expenditures within the authority delegated by the Board
Ensure that sound bookkeeping and accounting procedures are followed
Administer the funds of the association according to the approved budget and monitor the
monthly cash flow of the association
Provide the Board with comprehensive, regular reports on the revenues and expenditure of the
association
Ensure that the association complies with all legislation covering taxation and withholding
payments
F. Fund development
The Executive Director will
Develop an annual funding plan that increases revenue to support the strategic direction of the
association in accordance with ethical fundraising principles
Research funding sources; oversee the development and coordination of fundraising plans and
activities
Prepare and submit grant applications as outlined in the fund development plan to generate funds
for the association
Oversee the administration of a donor mailing list and database which respects the privacy and
confidentiality of donor information
Monitor and evaluate all fundraising activities to ensure that the fundraising goals are being
achieved
Monitor trends in the community or region and adapt fundraising strategies as necessary
G. Membership support/community relations/advocacy
The Executive Director will
Develop a comprehensive communications plan and branding strategy that increases awareness
and supports the strategic direction and goals of the association
Communicate effectively with the membership of the association to ensure they remain informed
of the work of the association and identify and respond to their needs
Communicate with key stakeholders to keep them informed of the work of the association and to
identify changes in the community served by the association
Advocate and liaise with all levels of government to further the goals of the association
Establish good working relationships and collaborative arrangements with the membership,
community groups, funders, politicians, and other associations to help achieve the goals of the
association
H. Risk Management
The Executive Director will
Identify and evaluate the risks to the association's people (members, staff, management, office
volunteers), property, finances, goodwill, and image and implement measures to control risks
Ensure that the Board of Directors and the association carries appropriate and adequate
insurance coverage
Ensure that the Board, staff and volunteers understand the terms, conditions and limitations of
the insurance coverage
Qualifications
Education
University degree in a related field, or proven equivalent experience
Knowledge, skills and abilities
Knowledge of leadership and management principles as they relate to not-for-profit
organizations
Knowledge of all federal and provincial legislation applicable to voluntary sector associations
including: employment standards, human rights, occupational health and safety, charities,
taxation, CPP, EI, health coverage etc.
Knowledge of current community challenges and opportunities relating to the mission of the
association
Knowledge of human resource, financial and project management.
Proficiency in the use of computers for
Word processing
Financial management / Simply Accounting
E-mail
Internet/Website.
Personal Characteristics
The Executive Director should demonstrate competence in the following areas
Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work
environment while maintaining effectiveness and efficiency
Behave Ethically: Understand ethical behaviour and business practices, and ensure that own
behaviour and the behaviour of others is consistent with these standards and aligns with the
values of the association
Build Relationships: Establish and maintain positive working relationships with others, both
internally and externally, to achieve the goals of the association
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using
appropriate and effective communication tools and techniques
Creativity/Innovation: Develop new and unique ways to improve operations of the association and
to create new opportunities
Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external
clients to meet or exceed their expectations within the associational parameters
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems,
and make decisions that enhance associational effectiveness
Leadership: Positively influence others to achieve results that are in the best interest of the association
Make Decisions: Assess situations to determine the importance, urgency and risks, and make
clear decisions which are timely and in the best interests of the association
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track
details, data, information and activities
Plan: Determine strategies to move the association forward, set goals, create and implement
actions plans, and evaluate the process and results
olve Problems: Assess problem situations to identify causes, gather and process relevant
information, generate possible solutions, and make recommendations and/or resolve the
problem
Think Strategically: Assess options and actions based on trends and conditions in the NPO sector.
Experience
5 or more years of progressive management experience. Experience in a voluntary sector
association and or health related environment an asset.
Working Conditions
Executive Director works in an office environment, but the mission of the association may
sometimes take them to non-standard workplaces
Executive Director works a standard work week, but additionally may be required to flex work
hours for Board meetings and special events.
If you are qualified and interested, please send your résumé by
e-mail to
Tom Abbott, B.Comm., CGA, CAE
Association Management Consultants Inc.
Suite 315 – 409 Granville Street, Vancouver, BC, V6C 1T2
Fax: 604-669-5343
E-mail: tom@amcdirectory.com
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